Privacy Policy

Last updated: January 6th, 2026

At Hayton Posey, we respect your privacy. We are committed to safeguarding your personal data and ensuring that your experience with us—whether online or in person—is handled with the same discretion and care that defines our brand.

This Privacy Policy explains how we collect, use, and protect your personal information.

  1. Who We Are

Hayton Posey is a private floral and event design studio based in London, United Kingdom. We operate under the following legal entity:

Hayton Posey Ltd
14 Avonmore Road
London W14 8Rl
co*****@*********ey.com

  1. What Information We Collect

We may collect and process the following types of personal data:

  • Name and contact details (e.g., email address, phone number, billing and delivery address)

  • Payment details when you place an order through our online shop

  • Enquiry or correspondence details when you contact us directly

  • Website usage data, including cookies and analytics information

  • Social media handles, if you engage with us via Instagram or LinkedIn


  1. How We Use Your Information

We only use your data when we have a valid legal basis to do so. This includes:

  • Fulfilling your orders and delivering floral arrangements

  • Responding to your enquiries or requests

  • Managing client relationships for floral services or event planning

  • Sending service-related communications (e.g., order confirmations, delivery updates)

  • Improving our website and online experience

  • Complying with legal or regulatory obligations

We do not send unsolicited marketing emails or newsletters unless you have opted in.

  1. Sharing Your Information

We do not sell or rent your data. We may share your information with trusted service providers such as:

  • Couriers and delivery partners

  • Payment processors

  • Web analytics providers (e.g., Google Analytics)

  • Legal or regulatory authorities, if required by law

All third parties are contractually bound to protect your data and only use it in accordance with this policy.

  1. How We Store and Protect Your Data

Your personal data is stored securely on protected systems, and access is restricted to authorised personnel. We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

We retain your data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

 

  1. Your Rights

Under UK data protection law, you have rights regarding your personal data, including:

  • The right to access a copy of your data

  • The right to correct or update inaccurate data

  • The right to request deletion of your data (subject to legal obligations)

  • The right to object to or restrict certain types of processing

  • The right to withdraw consent, where applicable

To exercise these rights, please email: co*****@*********ey.com

 

  1. Cookies

We use cookies to enhance your browsing experience and to gather limited website analytics. You can manage your cookie preferences through your browser settings.

 

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

 

  1. Contact Us

If you have questions about this policy or how your data is handled, please get in touch: co*****@*********ey.com